Operation Manager’s
Responsibilities
1.Responsibilities include risk management assessments,
as well as ensuring Compliance with local, state, and federal guidelines
regarding emergency and security.
2.The operation manager also will serve as liaison with
local law enforcement to assist investigations of
accidents, thefts, and property loss.
3.Operation
Manager will hire, train, and coordinate work schedules of all security
personnel to ensure a secure environment at all locations and all times.
4.Operation
Manager will establish security objectives, goals,
processes, and plans in support of divisional and corporate strategic
directions.
5. Operation Manager is responsible for advising and
counseling management on their compliance posture to all division and corporate
standards.
6. Sound judgment is required as decisions made are often
major and affect relationships with customers, vendors, suppliers, and
employees.
7. Operation Manager must have a comprehensive knowledge
and understanding of asset and information protection principles necessary to
plan and implement security programs and solutions in support of the business.
8. Operation Manager Must have strong management
presentation and negotiation skills as well as proven experience in organizing
and directing staff/team work and coordinating such activities to a successful
conclusion.
9. Frequent contact to exchange information with all
levels of line, regional and corporate management, as well as external
relationships.
10. Requires strong analytical and problem solving skills
to review, evaluate, recommend changes and/or develop and implement new
programs as requirements and customer needs change.
11. Must have the skill and ability to conduct and/or
support sensitive investigations involving company personnel, assets, and/or
proprietary information.
12. Must have ability to develop unique solutions that
balance the needs of the business without loss or compromise of company assets.
Qualifications:
* Ability to work in a
client-focused role within a fast pace environment
* Personal initiative in
developing efficient work processes.
* Ability to discipline/address
any violation of company policy in a respectful and professional manner
* Strong leadership demeanor and
skills
* Strong organizational and
analytical skills; ability to handle multiple tasks. High level of
accuracy required
* Strong
Customer Service and Communications skills
* English Proficiency (e.g.,
reading, writing, speaking, listening)
* Mental Abilities (e.g., visual
observation and identification, mental rotation)
* Work Values ( e.g.,
responsibility, honesty, integrity)
* Interpersonal Skills (e.g.,
customer service, dependability)
Education:
* Must have a high school
diploma, or equivalent;
* Minimum of 30 college credit
hours
* Current Florida Security
"D" License holder
Experience:
* At least 2 years of supervisor
experience in the security industry;
* Supervisor or managerial
experience;
Job Requirements
Job Experience:
·
Supervisory experience with hourly employees
·
Two-to-five years in the contract security industry or similar operational
environment
·
Track record with simultaneous accountability for at least 15 different
customer locations
·
Evidence of success working with large numbers of employees from diverse
backgrounds
·
Ability to delegate site-specific duties to on-site supervisory staff
·
Background in successful recruiting hourly employees
·
Excellent exposure to fast-paced, constantly changing workplace
·
Exposure to budgets and basic job pricing
·
Relationship-development job responsibilities
·
History of employee retention, based on recognition programs and open feedback
Skills:
·
Strong English writing and speaking, for standard communications and incident
reporting
·
Able to multi-task and prioritize different activities based on providing
superior customer service
·
High integrity and honesty
·
Ability to interview, hire, train and assign employees to work locations
best-suited to the employee’s
background, skills, access to transportation
and client requirements
·
Planning ability, so that each client location is inspected at least once per
week
·
Ability to speak Spanish is helpful, but not required
·
Dexterity with a computer and basic applications
·
24/7/365 availability
Credentials:
·
High school degree; college, police or military training preferred
·
Clean criminal record
·
Drug-Free
·
Strong references from prior employers
·
Safe driving record
